Face To Face And In Telemedicine, Patient Experience Depends On Nailing These 7 Hospitality Elements In Healthcare
- Saturday, May 16, 2020, 4:19
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The 7 elements of the RESPECT framework for bringing hospitality to the patient experience. Micah Solomon, Senior Contributor, Forbes.com/Lead Patient Experience Consultant, Four Aces Inc. and Hope Greig, FACHE, Patient Experience Operations Administrator, Mayo Clinic.
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