Take These Two Steps To Create A Nordstrom-Quality Customer Service Experience
- Saturday, March 15, 2014, 11:21
- Entrepreneurs
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Customer service lessons from the Nordstrom customer experience, the expert Seattle-based retailer. Micah Solomon, speaker and consultant, explains.
http://www.forbes.com/sites/micahsolomon/2014/03/15/the-nordstrom-two-part-customer-experience-formula-lessons-for-your-business/
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