6 Mistakes To Avoid When Designing Your Customer Service – Customer Experience Surveys
- Tuesday, March 18, 2014, 22:10
- Entrepreneurs
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How to design an effective customer experience and customer service survey, whether you design the surveying yourself or with a firm of customer experience consultants. Micah Solomon explains.
http://www.forbes.com/sites/micahsolomon/2014/03/18/how-to-design-a-customer-service-survey-that-actually-captures-the-customer-experience/
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