Miracle Cure: Driving Patient Satisfaction For Hospital And Healthcare Industry Customers

Forbes: Speaking of healthcare, we need to be Improving Patient satisfaction – customer service – in hospitals and healthcare: Consultant and speaker Micah Solomon offers solutions that go far beyond improving HCAHPS scores

http://www.forbes.com/sites/micahsolomon/2013/12/18/miracle-cure-driving-patient-satisfaction-for-hospital-and-healthcare-customers/

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