Slow Down Like Starbucks: Great Customer Service Is Fast, But Never Rushed
- Saturday, November 1, 2014, 21:16
- Entrepreneurs
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I find myself repeatedly–even broken recordishly–writing and speaking about the need to speed up your customer service and customer experience to match the expectations of customers today.
http://www.forbes.com/sites/micahsolomon/2014/11/01/speed-up-your-customer-service-like-starbucks-and-apple-but-never-ever-rush-it/
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